Real estate tech shifting from Swiss Army knives to scalpels

For nearly two decades, real estate technology followed a predictable playbook: Build an all-in-one platform that does everything, with the To illustrate this shift, HousingWire sat down with “The whole reason that we built this is there are plenty of companies that offer “I’d be surprised if any company really tried to get into this, just because the tech investment and the complexity of the agents is really complicated,” he said. “It’s going to get easier, in a sense, but also, at the same time, we’ve got a pretty substantial headstart in terms of tuning in agents, specifically for real estate.”

The road map, he said, is to become “the Amazon of AI voice agents.”

“It would be where there’s one (agent) for every kind of conversation,” Richards said. “So that means you log on, you pay the regular subscription price, and then it tells you, ‘OK, do you want